Returns and Refund

You can return your items within 28 days of receipt of your order for a full refund to the original payment method used, however you will be responsible for the postage and any associated cost and risk of the return of the goods to us. Any items returned for refund or exchange must be in original/fully resalable condition.

If you return your purchase by post after the time period outlined above (with the exception of faulty or damaged goods), we reserve the right not to offer you a refund in full. In these circumstances we may instead return your purchase to you and prior to sending it, you will be charged the delivery fee applicable to the products and your location. We recommend that you return the items via a recorded delivery service and retain the proof of postage.

A refund will be credited to your original payment method within 14 calendar days of us receiving the returned goods. Please note some banks may take longer to credit your account. We are not liable and cannot take any responsibility for any bank charges that you may incur during the refund process.

Please contact us if you need any help with your product or require a return using the contact form below. Or email sales@uklightstore.co.uk

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